Cindy’s 27-year career at Bose included organizational and team development, change management, employee engagement, leadership coaching and training and development. Cindy was instrumental in shaping a culture of development at Bose, including co-founding the Leadership Coaching Practice, managing the program until retiring in 2018. At its peak, the practice consisted of 50 certified coaches, internal and external, with over 50 engagements annually with senior leaders, directors and mid-level managers. In her organizational development role, she partnered with leaders to improve organizational effectiveness through assessment, strategy, structure, processes, climate, people, leadership and change management. Partnering with an external consultant, Cindy managed global employee engagement efforts including a bi-annual survey, leading the executive steering committee and company-wide improvement efforts.
- Led 1st global employee engagement effort at Bose
- Introduced transition coaching for newly promoted / hired leaders
- Bose Leadership Coaching Excellence Award, selected by peers
- Coached Bose EVP as sponsor of global change management capability
- Led startup of College Relations at Bose at request of VP of HR
- Consistent 4+ (of 5) rating in annual coaching impact study
- President’s and 3 Vice President’s Awards for collaboration and excellence
Cindy’s coaching certification was Babson College Executive Education, Coaching Inside the Organization, although she informally coached leaders for years as part of leadership programs. She completed her organizational development certification through Teachers College, Columbia University, Principles and Practices of Organizational Development.
Cindy’s strength is supporting organizations and leaders during times of change, when there is a readiness to change. She is a systems thinker and strives to identify the key levers that will drive optimal results. She has coached leaders on executive presence, influence, relationships, team development and organizational awareness. HBDI is a favored tool to help leaders learn how they see the world and how that may or may not align with others’ views. Because the relationship between client and consultant is a critical success factor, Cindy takes pride and is diligent in partnering the right consultant, coach or facilitator with the client.
Consulting and Coaching Philosophy
Asks provocative questions. Pushes out of comfort zone. Believes desire and motivation is just as important as skill. Passion for helping others. Facilitates self-discovery. Helps her client see what others are seeing. Gets to the root cause. Systems and whole brain thinking. Advocates being intentional. Life is about choices….
Babson College Executive Education Coaching Inside the Organization, PROSCI Change Management Practitioner, Columbia University Principles and Practices of OD, HBDI and DiSC Certified, PDI Profilor, DDI Targeted Selection Interviewing, Zenger Miller Master Trainer, Blessing White certified / Helping Others Succeed, Managing Personal Growth, Peer Coaching.
About the Director of Client Services
Cindy currently resides with her 2 sons and 10-year-old grandson in her hometown of Milford. She graduated cum laude from the University of Massachusetts, Amherst, BBA, completing graduate courses at Boston University. She is active in the Milford community as a Legion Baseball Board member, advisor to Connections, a Milford High School mentoring program, and Special Olympics volunteer. Cindy supports The Genesis Foundation for Children, and sells statement clothing on Poshmark, of which she donates a portion of proceeds to her charities. Cindy was a Big Sister and held numerous leadership positions with the United Way. Currently she is an advisor to the Friends of Jack Foundation. Cindy loves golf and tennis and can be found at the Cape for beach time.