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Essential Soft-Skills 

Browse some of our popular training courses. 

All courses are available through the Massachusetts Workforce Training Fund Program for both the Express Fund Program and General Grants.

All courses can be conduced onsite or virtually with the same level of effectiveness. Durations and other logistics are flexible to meet your budgetary and scheduling needs.

Change Management

Communications: Effective Communications

Communications: Feedback and Conflict Management

Communications: Social Styles & How To Work With Others

Company and Sales Presentations for Senior Leaders

Conflict Management

Critical Thinking

Customer Service Excellence

Customer Service II: From Representative To Professional

Emotional Management and Wellness

Goal Setting and Time Management

HR: New Employee Hiring, Orientation, Performance Reviews

Leadership & Supervisory Skills

Leadership to Grow Your People and Results

Management Skills (aka Leadership or Advanced Leadership)

Meetings: Effective Meetings Management

Microsoft Excel: Advanced Level

Microsoft Excel: Intermediate Level

Microsoft Excel: More Than the Basics

Microsoft Outlook: Intermediate and Advanced

Microsoft Outlook: More Than the Basics

Microsoft Teams

Microsoft Word: Advanced Level

Microsoft Word: Intermediate Level

Microsoft Word: More Than the Basics

Negotiation Skills

Outbound Community Marketing and Sales

Personal Productivity: Goal Setting, Time Management, & Motivation

PowerPoint - Advanced

PowerPoint - Intermediate

Presentation Skills

Presentation Skills II: Organizational Storytelling

Sales Excellence

Supervisory Skills (aka Leadership Essentials or Foundations of Leadership)

Team Building

Team Building to Victory Lane (All-Day Racecar & Pit Crew Event)

The Language of Empathic Leadership

Time Management Mastery

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